IT Manager

Settore

Engineering

Azienda

realtà leader nel settore difesa

Descrizione

Job Purpose:

Reporting into the Head of Service Delivery you will be responsible for the line management of regional IT & IT project employees, datacentres and IT infrastructure. You will also be responsible for the management of all supporting 3rd party suppliers. Working in line with the group IT strategy you will own the relationship between the regional businesses and the IT organisation and work to deliver service to agreed and measured SLA’s. As a senior stakeholder in IT projects in your region you will work to ensure these are delivered on time, cost and to budget.

You will be responsible for managing & prioritising demand from all internal and external customers whilst maintaining a strong customer intimacy throughout the IT support process thereby managing the supply of Core Solutions and bespoke IT solutions. You will be responsible for the business development function aimed at promoting existing IT solutions across the business.


Major Tasks and Activities:

Identification of business requirements through business architecture in accordance with technical standards defined by CTO
Business Development function aimed at selling existing IT solutions across the business
Effective staff results by communicating job expectations; planning, monitoring, and appraising job results; coaching, counselling, and disciplining employees
Initiating, coordinating, and enforcing systems, policies, and procedures.
Coordinating communication with all areas of the business
Carrying out regular business service reviews
Management of regional datacentres and infrastructure
Ensuring quality review with 3rd party suppliers are completed and recorded
Coaching team members to ensure continual improvement.
Line management duties of all team members.
Own recruitment of team vacancies when required.
Managing escalations from business units & division on projects and business as usual.
Reporting into the Service Delivery management team on progress against objectives
Ensuring service delivery concerns and challenges are met and responded to within effectively
Defining strategy with the Division & BU to support new requirements

Additional accountabilities:

Any other duties as deemed necessary to achieve department goals

Key Outputs/Deliverables

Ensure KPI’s are met across service delivery
Continual process improvements to help assist in better IS Delivery
Ensure projects delivered to time, cost & quality
Effective communication into the PMO, divisions and Service Delivery management.
Reporting to Senior Management team / Divisions on IS achievements and challenges.
Responding to and successfully managing escalations from within and out of the PMO.

Person Specification

Qualification and Experience:

Significantly experienced IT professional, focussed on being a part of a cost effective and efficient Service Delivery Team
At least 10 years of Management experience in the IT sector
Strong written and verbal English
Additional European languages are a distinct advantage

Key Behavioural Competencies

Excellent organisational skills
Excellent analytical and problem solving skills
Understanding of complex information and requirements
Good prioritisation skills and be flexible enough to adapt plans
Good evaluation skills
Excellent communications skills - written and verbal english
Confidence in decision-making
A good team-playing mentality
Excellent leadership skills
An ability to work to tight deadlines and within constraints
Travel Requirements

Travel will be required with some overnight stays away from home


Security Criteria Required

SC clearable

Luogo di lavoro:

Ciampino

Disponibilità:

Assunzione diretta

Tipologia:

Full Time

Data pubblicazione:

09/03/2017

Codice annuncio:

500183247

Visualizzazioni annuncio:

1

Nome filiale:

Engineering - Experis Bol

Numero di candidati ricercati:

1
NOTE LEGALI:
Experis è una compagnia eticamente responsabile. Il servizio è gratuito. I candidati ambosessi (L.903/77 - D.Lgs. n.198/2006) sono invitati a leggere l'informativa Privacy su www.experis.it Aut. Min. Prot. N. 1116 - SG - del 26/11/04.

IT Manager

Ciampino
Assunzione diretta
Full Time
09/03/2017
500183247
1
Engineering - Experis Bol
1

Settore

Engineering

Azienda

realtà leader nel settore difesa

Descrizione

Job Purpose:

Reporting into the Head of Service Delivery you will be responsible for the line management of regional IT & IT project employees, datacentres and IT infrastructure. You will also be responsible for the management of all supporting 3rd party suppliers. Working in line with the group IT strategy you will own the relationship between the regional businesses and the IT organisation and work to deliver service to agreed and measured SLA’s. As a senior stakeholder in IT projects in your region you will work to ensure these are delivered on time, cost and to budget.

You will be responsible for managing & prioritising demand from all internal and external customers whilst maintaining a strong customer intimacy throughout the IT support process thereby managing the supply of Core Solutions and bespoke IT solutions. You will be responsible for the business development function aimed at promoting existing IT solutions across the business.


Major Tasks and Activities:

Identification of business requirements through business architecture in accordance with technical standards defined by CTO
Business Development function aimed at selling existing IT solutions across the business
Effective staff results by communicating job expectations; planning, monitoring, and appraising job results; coaching, counselling, and disciplining employees
Initiating, coordinating, and enforcing systems, policies, and procedures.
Coordinating communication with all areas of the business
Carrying out regular business service reviews
Management of regional datacentres and infrastructure
Ensuring quality review with 3rd party suppliers are completed and recorded
Coaching team members to ensure continual improvement.
Line management duties of all team members.
Own recruitment of team vacancies when required.
Managing escalations from business units & division on projects and business as usual.
Reporting into the Service Delivery management team on progress against objectives
Ensuring service delivery concerns and challenges are met and responded to within effectively
Defining strategy with the Division & BU to support new requirements

Additional accountabilities:

Any other duties as deemed necessary to achieve department goals

Key Outputs/Deliverables

Ensure KPI’s are met across service delivery
Continual process improvements to help assist in better IS Delivery
Ensure projects delivered to time, cost & quality
Effective communication into the PMO, divisions and Service Delivery management.
Reporting to Senior Management team / Divisions on IS achievements and challenges.
Responding to and successfully managing escalations from within and out of the PMO.

Person Specification

Qualification and Experience:

Significantly experienced IT professional, focussed on being a part of a cost effective and efficient Service Delivery Team
At least 10 years of Management experience in the IT sector
Strong written and verbal English
Additional European languages are a distinct advantage

Key Behavioural Competencies

Excellent organisational skills
Excellent analytical and problem solving skills
Understanding of complex information and requirements
Good prioritisation skills and be flexible enough to adapt plans
Good evaluation skills
Excellent communications skills - written and verbal english
Confidence in decision-making
A good team-playing mentality
Excellent leadership skills
An ability to work to tight deadlines and within constraints
Travel Requirements

Travel will be required with some overnight stays away from home


Security Criteria Required

SC clearable
NOTE LEGALI:
Experis è una compagnia eticamente responsabile. Il servizio è gratuito. I candidati ambosessi (L.903/77 - D.Lgs. n.198/2006) sono invitati a leggere l'informativa Privacy su www.experis.it Aut. Min. Prot. N. 1116 - SG - del 26/11/04.