Customer Success Manager - Digital Services

Settore

Sales & Marketing

Azienda

Our client is a marketing technology company focused on digital services.

Descrizione

We are looking for an Customer Success Manager in Rome.

Potential Duties include:

- Develop and deliver prospect sales materials and product demonstrations
- Gather prospect business requirements and build a value proposition
- Understand prospect & customer digital strategy and identify the optimal way to fit the company
- Drive both the Sales Team and customers through the sales process
- Identify all technical issues of assigned accounts to assure complete customer satisfaction through all stages of the sales process
- Build and maintain strong relationships throughout the sales cycle

Requirements:

- 4 years relevant experience in Solution Sales as Sales Engineer, Account Manager or equivalent experience in digital agencies / digital or business strategy divisions of consulting firms
- Business consulting mindset in assessing business and strategic customer priorities, build up a value proposition and present to senior sales and marketing stakeholders
- Result oriented and methodic approach in planning, govern and execute all the steps of the sales cycle
- Deep understanding of the digital ecosystem, including email marketing, display advertising, social, mobile commerce
- Experience in Telco, eCommerce and retail Banking
- Strong numerical skills, an Engineering background is preferred
- Knowledge of data analysis, good understanding of the online marketing industry from a business and technical perspective
- Knowledge of one or more of the following products is a distinct advantage: Adform, DoubleClick, Facebook Ads, Adobe Target, Optimizely, Emarsys, Adobe Campaign, IBM Unica
- Excellent written and spoken communication skills in English
- Knowledge of German or French would be considered a strong plus

Our ideal candidate:

- Excited about working in a lean start up environment
- Must be enthusiastic, professional and highly pro-active
- Thrives on finding intriguing solutions to ambiguous problems
- Desire to dive in and learn in a fast-paced environment
- Collaborative team player with the ability to shift gears quickly and efficiently
- Dependable and reliable with clear thinking and attention to detail
- Truly loves working in a fast-paced, creative environment, whose passion is evident in their work
- Great sense of humor and outlook on life

Luogo di lavoro:

Roma

Disponibilità:

Assunzione diretta

Tipologia:

Full Time

Data pubblicazione:

29/09/2017

Codice annuncio:

500195953

Visualizzazioni annuncio:

1

Nome filiale:

S&M EXPERIS ROMA

Numero di candidati ricercati:

1
NOTE LEGALI:
Experis è una compagnia eticamente responsabile. Il servizio è gratuito. I candidati ambosessi (L.903/77 - D.Lgs. n.198/2006) sono invitati a leggere l'informativa Privacy su www.experis.it Aut. Min. Prot. N. 1116 - SG - del 26/11/04.

Customer Success Manager - Digital Services

Roma
Assunzione diretta
Full Time
29/09/2017
500195953
1
S&M EXPERIS ROMA
1

Settore

Sales & Marketing

Azienda

Our client is a marketing technology company focused on digital services.

Descrizione

We are looking for an Customer Success Manager in Rome.

Potential Duties include:

- Develop and deliver prospect sales materials and product demonstrations
- Gather prospect business requirements and build a value proposition
- Understand prospect & customer digital strategy and identify the optimal way to fit the company
- Drive both the Sales Team and customers through the sales process
- Identify all technical issues of assigned accounts to assure complete customer satisfaction through all stages of the sales process
- Build and maintain strong relationships throughout the sales cycle

Requirements:

- 4 years relevant experience in Solution Sales as Sales Engineer, Account Manager or equivalent experience in digital agencies / digital or business strategy divisions of consulting firms
- Business consulting mindset in assessing business and strategic customer priorities, build up a value proposition and present to senior sales and marketing stakeholders
- Result oriented and methodic approach in planning, govern and execute all the steps of the sales cycle
- Deep understanding of the digital ecosystem, including email marketing, display advertising, social, mobile commerce
- Experience in Telco, eCommerce and retail Banking
- Strong numerical skills, an Engineering background is preferred
- Knowledge of data analysis, good understanding of the online marketing industry from a business and technical perspective
- Knowledge of one or more of the following products is a distinct advantage: Adform, DoubleClick, Facebook Ads, Adobe Target, Optimizely, Emarsys, Adobe Campaign, IBM Unica
- Excellent written and spoken communication skills in English
- Knowledge of German or French would be considered a strong plus

Our ideal candidate:

- Excited about working in a lean start up environment
- Must be enthusiastic, professional and highly pro-active
- Thrives on finding intriguing solutions to ambiguous problems
- Desire to dive in and learn in a fast-paced environment
- Collaborative team player with the ability to shift gears quickly and efficiently
- Dependable and reliable with clear thinking and attention to detail
- Truly loves working in a fast-paced, creative environment, whose passion is evident in their work
- Great sense of humor and outlook on life
NOTE LEGALI:
Experis è una compagnia eticamente responsabile. Il servizio è gratuito. I candidati ambosessi (L.903/77 - D.Lgs. n.198/2006) sono invitati a leggere l'informativa Privacy su www.experis.it Aut. Min. Prot. N. 1116 - SG - del 26/11/04.