Application Support Technician

Settore

IT&PROJECT SOLUTION

Azienda

La Divisione Projects Solutions di Experis offre servizi professionali, di outsourcing, progetti in ambiti ICT ed Engineering e soluzioni di workforce flessibili su profili Professional.

Descrizione

is looking for an Application Support Technician.

Main responsibilities
Provide day-to-day maintenance and support for applications supported by ICC for the ICC partners
Resolve in a timely manner tier-2 application issues and escalate tier-3 issues to Designated focal points
Assist in the evaluation, configuration and installation of new releases in accordance with established configuration management standards
Assist in database structural changes required during system upgrades
Assist in the deployment of tools and in the implementation of processes to assist in operational support
Assist in responding to application-related queries from end users in remote locations
Perform knowledge transfers to tier-1 and trainings end users on the usage of applications
Assist in the development and in the updating of software applications related documentation, including technical documentation and system reports, attend operational and other meetings and
Perform other duties, as required.



Required experience
Minimum of three to five years of experience in software maintenance and support in IT environments
Minimum High school diploma
Excellent knowledge of either SharePoint or MS SQL is essential.
Good working knowledge of client/server applications in a Windows environment and at least two of the following: SharePoint, MSSQL, Windows server, MySQL, RedHat Linux, Business Objects, BizTalk, MSSCOM, IIS, .NET applications, PowerShell, Drupal
Pr
Provide day-to-day maintenance and support for applications supported by ICC for the ICC partners
Resolve in a timely manner tier-2 application issues and escalate tier-3 issues to Designated focal points
Assist in the evaluation, configuration and installation of new releases in accordance with established configuration management standards
Assist in database structural changes required during system upgrades
Assist in the deployment of tools and in the implementation of processes to assist in operational support
Assist in responding to application-related queries from end users in remote locations
Perform knowledge transfers to tier-1 and trainings end users on the usage of applications
Assist in the development and in the updating of software applications related documentation, including technical documentation and system reports, attend operational and other meetings and
Perform other duties, as required.



Required experience
Minimum of three to five years of experience in software maintenance and support in IT environments
Minimum High school diploma
Excellent knowledge of either SharePoint or MS SQL is essential.
Good working knowledge of client/server applications in a Windows environment and at least two of the following: SharePoint, MSSQL, Windows server, MySQL, RedHat Linux, Business Objects, BizTalk, MSSCOM, IIS, .NET applications, PowerShell, Drupal
Preferably two or more years of experience administering SharePoint or MS SQL

Luogo di lavoro:

Brindisi

Disponibilità:

Temporaneo

Tipologia:

Full Time

Data pubblicazione:

18/10/2016

Codice annuncio:

203737817

Visualizzazioni annuncio:

1

Nome filiale:

Sales Project Solution

Numero di candidati ricercati:

1
NOTE LEGALI:
Experis è una compagnia eticamente responsabile. Il servizio è gratuito. I candidati ambosessi (L.903/77 - D.Lgs. n.198/2006) sono invitati a leggere l'informativa Privacy su www.experis.it Aut. Min. Prot. N. 1116 - SG - del 26/11/04.

Application Support Technician

Brindisi
Temporaneo
Full Time
18/10/2016
203737817
1
Sales Project Solution
1

Settore

IT&PROJECT SOLUTION

Azienda

La Divisione Projects Solutions di Experis offre servizi professionali, di outsourcing, progetti in ambiti ICT ed Engineering e soluzioni di workforce flessibili su profili Professional.

Descrizione

is looking for an Application Support Technician.

Main responsibilities
Provide day-to-day maintenance and support for applications supported by ICC for the ICC partners
Resolve in a timely manner tier-2 application issues and escalate tier-3 issues to Designated focal points
Assist in the evaluation, configuration and installation of new releases in accordance with established configuration management standards
Assist in database structural changes required during system upgrades
Assist in the deployment of tools and in the implementation of processes to assist in operational support
Assist in responding to application-related queries from end users in remote locations
Perform knowledge transfers to tier-1 and trainings end users on the usage of applications
Assist in the development and in the updating of software applications related documentation, including technical documentation and system reports, attend operational and other meetings and
Perform other duties, as required.



Required experience
Minimum of three to five years of experience in software maintenance and support in IT environments
Minimum High school diploma
Excellent knowledge of either SharePoint or MS SQL is essential.
Good working knowledge of client/server applications in a Windows environment and at least two of the following: SharePoint, MSSQL, Windows server, MySQL, RedHat Linux, Business Objects, BizTalk, MSSCOM, IIS, .NET applications, PowerShell, Drupal
Pr
Provide day-to-day maintenance and support for applications supported by ICC for the ICC partners
Resolve in a timely manner tier-2 application issues and escalate tier-3 issues to Designated focal points
Assist in the evaluation, configuration and installation of new releases in accordance with established configuration management standards
Assist in database structural changes required during system upgrades
Assist in the deployment of tools and in the implementation of processes to assist in operational support
Assist in responding to application-related queries from end users in remote locations
Perform knowledge transfers to tier-1 and trainings end users on the usage of applications
Assist in the development and in the updating of software applications related documentation, including technical documentation and system reports, attend operational and other meetings and
Perform other duties, as required.



Required experience
Minimum of three to five years of experience in software maintenance and support in IT environments
Minimum High school diploma
Excellent knowledge of either SharePoint or MS SQL is essential.
Good working knowledge of client/server applications in a Windows environment and at least two of the following: SharePoint, MSSQL, Windows server, MySQL, RedHat Linux, Business Objects, BizTalk, MSSCOM, IIS, .NET applications, PowerShell, Drupal
Preferably two or more years of experience administering SharePoint or MS SQL
NOTE LEGALI:
Experis è una compagnia eticamente responsabile. Il servizio è gratuito. I candidati ambosessi (L.903/77 - D.Lgs. n.198/2006) sono invitati a leggere l'informativa Privacy su www.experis.it Aut. Min. Prot. N. 1116 - SG - del 26/11/04.